Welcome to Plus Size Fits! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and making a purchase, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.
Our Philosophy: At Plus Size Fits, we celebrate every curve with confidence and care. These terms are designed to protect both you (our valued customer) and us, while ensuring a positive shopping experience for all.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to individuals aged 18 years or older who can form legally binding contracts. By using our site, you represent that you meet these requirements.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and product designs, is the property of Plus Size Fits or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
1.3 User Conduct
You agree to use our website for lawful purposes only and not to:
- Engage in fraudulent activities
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Post false or misleading information
2. Product Information
2.1 Product Descriptions
We strive to accurately display the colors, features, and specifications of our plus-size lingerie, costumes, hosiery, and accessories. However, actual colors may vary slightly due to monitor settings, and product dimensions are approximate.
2.2 Product Availability
All items are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.
2.3 Size Guides
We provide detailed size charts for all our plus-size products. It is your responsibility to consult these guides before ordering. We cannot accept returns due to incorrect size selection unless the item is exchanged for a different size.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
3.2 Pricing
All prices are in US Dollars (USD) and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.
3.3 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
You represent and warrant that the payment information you provide is accurate and that you are authorized to use the payment method.
3.4 Order Confirmation
After placing an order, you will receive an order confirmation email. This email constitutes our acceptance of your order and the formation of a contract between you and Plus Size Fits.
4. Shipping and Delivery
4.1 Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays). Processing may take longer during peak seasons or promotional periods.
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, with delivery in 10-15 business days after shipping
- Free Shipping: For orders $50+ via EMS, with delivery in 15-25 business days after shipping
4.3 Delivery Areas
We ship worldwide except to some Asian countries and remote areas. You are responsible for any customs duties, taxes, or import fees that may apply in your country.
4.4 Delivery Issues
If your package appears damaged upon delivery, please refuse acceptance or note the damage with the carrier. For lost or undelivered packages, please contact us within 30 days of the estimated delivery date.
5. Returns and Exchanges
5.1 Return Policy
We accept returns within 15 days of delivery for most items, provided they are:
- Unworn, unwashed, and in original condition
- In the original packaging with all tags attached
- Accompanied by the original packing slip or order confirmation
5.2 Non-Returnable Items
For hygiene reasons, the following items cannot be returned unless defective:
- Plus Size Garters & Panties
- Plus Size Hosiery (if packaging has been opened)
5.3 Return Process
To initiate a return:
- Email us at [email protected] within 15 days of delivery with your order number and return reason
- Wait for our return authorization email (within 2 business days)
- Ship the item(s) to the provided address using a trackable method
- Allow 3-5 business days for processing after we receive your return
5.4 Refunds
Refunds will be issued to the original payment method within 5-7 business days after processing. Original shipping fees are non-refundable unless the return is due to our error.
5.5 Exchanges
We offer free exchanges for size or style changes within the 15-day return window. Your new items will ship within 2 business days after we receive and process your return.
6. Customer Responsibilities
6.1 Accurate Information
You are responsible for providing accurate shipping and payment information. We are not liable for delays or non-delivery due to incorrect addresses provided by the customer.
6.2 Customs and Import Duties
International customers are responsible for all customs fees, import taxes, and other charges that may apply in their country. We cannot mark items as “gifts” or declare lower values.
6.3 Product Care
Please follow the care instructions provided with your lingerie and costumes to maintain their quality. Improper care may void any warranty or return eligibility.
7. Limitation of Liability
To the fullest extent permitted by law, Plus Size Fits shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the website or products.
Our total liability for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product(s) in question.
8. Privacy and Data Protection
Your privacy is important to us. Please refer to our separate Privacy Policy for detailed information about how we collect, use, and protect your personal data.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Oregon, USA, without regard to its conflict of law provisions.
11. Contact Information
For any questions about these Terms and Conditions, please contact us at:
Plus Size Fits Sales Store2235 Heron Way
Portland, OR 97232
United States
Email: [email protected]
Last Updated: These Terms and Conditions were last updated on [Insert Date].
