Welcome to Plus Size Fits! We’re here to help you find the perfect plus-size costumes, lingerie, and accessories that make you feel bold and confident. Below you’ll find answers to our most common questions about products, ordering, shipping, and more.
About Our Products
What sizes do your plus-size costumes and lingerie accommodate?
Our products are specially designed for curvy figures, typically ranging from size 1X to 6X (US sizes 14-32). Each product listing includes detailed size charts to help you find your perfect fit. We recommend checking these measurements carefully as sizing can vary between styles.
Are your costumes and lingerie true to size?
Most customers find our items true to size, but we always recommend checking the specific size chart for each product. Our Bold Looks, Big Confidence collection is designed with stretch fabrics and adjustable features to ensure a flattering fit for all body types.
What materials are used in your products?
We use high-quality, comfortable materials like stretch velvet, lace, satin, and fishnet that are both sexy and durable. Many of our Seductive Plus Size Lingerie pieces feature breathable fabrics with reinforced stitching for support and longevity.
Do you offer seasonal or holiday-specific costumes?
Yes! We regularly update our collection with festive costumes like our popular Candy Cane Cutie and Mrs. Claus costumes. Check our Special Offers section for limited-time holiday styles.
Ordering & Payment
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout. All transactions are encrypted for your protection.
How can I apply discount codes?
Enter your promo code during checkout in the designated field. Our Hot Deals and seasonal promotions are automatically applied to eligible items in your cart.
Will I receive an order confirmation?
Yes! You’ll receive an email confirmation immediately after placing your order, followed by a shipping notification with tracking information once your items are on their way.
Shipping & Delivery
What shipping options are available?
We offer two shipping methods:
– Standard Shipping ($12.95): DHL/FedEx delivery in 10-15 business days
– Free Shipping (orders over $50): EMS delivery in 15-25 business days
Processing time is 1-2 business days before shipment.
– Standard Shipping ($12.95): DHL/FedEx delivery in 10-15 business days
– Free Shipping (orders over $50): EMS delivery in 15-25 business days
Processing time is 1-2 business days before shipment.
Do you ship internationally?
We ship worldwide except to certain Asian countries and remote regions. Shipping costs and delivery times vary by destination. Contact us at [email protected] if you have questions about shipping to your location.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this to monitor your package’s progress through the carrier’s website.
Returns & Exchanges
What is your return policy?
We accept returns within 15 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached. Please contact our customer service at [email protected] to initiate a return.
How do exchanges work?
For size exchanges, please return the original item following our return process and place a new order for the correct size. We’ll process your refund once we receive the returned item.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we’ll provide a prepaid return label.
Account & Customer Service
How do I create an account?
Click “Register” at the top of any page and enter your details. Having an account lets you track orders, save favorites, and check out faster.
I forgot my password. What should I do?
Click “Lost your password?” on the login page and enter your email address. You’ll receive instructions to reset your password.
How can I contact customer service?
Email us anytime at [email protected] or use the contact form on our website. Our team is happy to help with sizing advice, order questions, or any concerns.
Do you offer gift wrapping or special packaging?
All orders receive discreet packaging. While we don’t currently offer gift wrapping, our elegant packaging makes any item presentation-ready.
Still have questions? Our customer care team is always happy to help!
Email us at [email protected] or explore our website for more style inspiration.
